ALL QUESTIONS

What file formats do you provide with floor plans?

All floor plans include PDF plans and detailed specifications. Files are construction-ready and suitable for building permits. You'll also receive dimensioned floor plans, foundation plans, and elevation views.

Can you modify existing floor plans?

Yes! We offer professional modification services to adapt any plan to your specific needs, site requirements, or local building codes. Contact us for a custom quote and detailed information about our modification services.

How quickly do you respond to inquiries?

We typically respond to all inquiries within 24 hours during business days. Urgent requests may receive faster responses. Priority support is provided for existing clients.

Do you provide site plans?

Yes, site planning services are available for an additional $500. This includes optimal home placement specific to your property.

Are the plans ready for building permits?

Absolutely. All our plans are professionally drawn and include the documentation needed for building permit applications in most jurisdictions. However, local requirements may vary, so we recommend checking with your local building department.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. All transactions are processed securely through our payment partners. Invoicing is handled through Wave Apps for professional documentation.

How do I download my purchased plans?

After purchase completion, you'll receive an email with secure download links. Files are available for immediate download and remain accessible for 30 days. You can also access your purchases through your account dashboard.

Do you offer custom floor plan design?

Absolutely! While we specialize in our existing floor plan collection and offer modification services, we can also create completely new custom designs from the ground up. Our team can handle 100% custom floor plan design tailored specifically to your vision and requirements.

Do you offer any discounts or promotional codes?

Yes! We regularly offer discount codes for new clients, bulk purchases, and seasonal promotions. Common codes include NEWCLIENT, SAVE200, and WELCOME. Sign up for our newsletter to receive exclusive offers.

Can I use these plans with any contractor?

Yes! Our plans are professionally drafted and can be used with any licensed contractor or builder. The plans include all necessary details for construction and are designed to meet standard building practices.

What software do I need to view the CAD files?

Our plans come in PDF format which can be viewed with any standard PDF reader on your computer or mobile device. We also provide helpful software recommendations and viewing instructions with your purchase to ensure you can access all plan details easily.

How much do plan modifications typically cost?

Modification costs vary based on complexity. Minor changes (room labels, dimensions) start at $150. Major changes (room additions, structural modifications) range from $500-$1500. Contact us for a detailed quote.

What if I have problems downloading my files?

If you experience download issues, contact our support team immediately. We'll send your files via alternative methods and help resolve any technical problems quickly.

Can I purchase multiple variations of the same plan?

Absolutely! Many of our floor plans offer multiple elevation styles and variations. You can purchase individual variations or bundle packages for better value. Check each plan's variation options before purchasing.

Do you provide construction support during building?

Yes! We provide ongoing support throughout your project, including plan clarifications and answering contractor questions during construction. This support is included with your plan purchase at no additional cost.

STILL HAVE QUESTIONS?

Can't find the answer you're looking for? Our expert team is here to help with any questions about floor plans, modifications, or the building process.